Privacy Policy

MindVelo
Effective Date: January 1, 2026
Last Updated: June 25, 2026

1. Introduction

MindVelo ("we," "us," "our," or "Company") operates exam preparation platforms including NCLEX Prep, ASCP Study Guide, TEAS/HESI Tips, and AcePrep (collectively, the "Services"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://mindvelo.net) and use our Services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

2.1 Information You Provide Directly

Account Registration:

• Email address
• Name (optional)
• Password (encrypted)
• Study preferences and goals

Communication:

• Messages you send us (support inquiries, feedback)
• Email addresses provided for newsletters or notifications

Payment Information:

• If applicable, payment details are processed through third-party payment processors (we do not store credit card information directly)

Voluntary Information:

• Study progress data
• Practice quiz results
• User preferences and settings

2.2 Information Collected Automatically

Usage Data:

• Pages visited
• Time spent on each page
• Links clicked
• Search queries
• Device type and operating system
• Browser type
• IP address (for security and analytics purposes)

Cookies & Similar Technologies:

• Session cookies (to keep you logged in)
• Preference cookies (to remember your settings)
• Analytics cookies (to understand how you use our Services)

3. How We Use Your Information

We use the information we collect to:

• Provide & Maintain Services: Create and manage your account, deliver exam prep content, and track your progress
• Personalization: Customize your learning experience based on your study level and goals
• Communications: Send you emails about your account, new features, or important updates (with your consent)
• Analytics: Understand user behavior, improve our platform, and optimize content
• Security: Detect and prevent fraudulent activity, abuse, and security threats
• Legal Compliance: Fulfill legal obligations and protect our rights
• Customer Support: Respond to your inquiries and resolve issues

4. How We Share Your Information

We do not sell your personal information to third parties. However, we may share information in these limited circumstances:

Service Providers:

• Hosting providers (Vercel)
• Analytics services (Google Analytics)
• Email delivery services
• Payment processors (for transactions only)

Legal Obligations:

• If required by law, court order, or government request
• To protect our rights, privacy, safety, or property
• To enforce our Terms of Service

5. Data Retention

• Account Data: Retained as long as your account is active. You can request deletion anytime.
• Usage/Analytics Data: Retained for up to 12 months for analysis purposes
• Email Communications: Deleted after 2 years unless you request otherwise
• Payment Records: Retained for 7 years for tax and legal compliance

6. Data Security

We implement industry-standard security measures to protect your information:

• HTTPS encryption for all data in transit
• Secure password storage (hashed and salted)
• Regular security audits
• Limited access to personal data (employees on need-to-know basis only)

However, no security system is 100% secure. We cannot guarantee absolute security of your information.

7. Your Rights & Choices

7.1 Access & Portability

You have the right to:

• Access your personal data
• Receive a copy of your data in a portable format
• Contact us at: ekadantamanu@gmail.com

7.2 Correction & Deletion

You can:

• Update or correct your account information in your profile settings
• Request deletion of your account and associated data

7.3 Opt-Out Options

• Marketing Emails: Click "Unsubscribe" in any email
• Analytics: Opt out via your browser settings or browser extension
• Cookies: Disable cookies in your browser settings (may affect functionality)

8. Contact Us

For privacy-related questions, concerns, or requests, please contact:

MindVelo
Email: ekadantamanu@gmail.com
Website: https://mindvelo.net

Response Time: We aim to respond to all inquiries within 30 days.